AHM Youth & Family Services has an opening for an enthusiastic professional with a positive attitude. The Front Office Assistant will be responsible for greeting clients, providing administrative support to the AHM team, and helping optimize efficiency to promote positive client outcomes. This position requires the ability to thrive in a fast-paced, busy work environment.
Responsibilities:
- Serve visitors/clients by greeting, welcoming, and directing them appropriately.
- Answer visitor/client general questions or refer inquiries to managers
- Answer and direct calls by maintaining employee and department directories.
- Triage calls for crisis/safety and fit for outpatient therapy.
- Assist clients in scheduling appointments.
- Maintain and monitor client waitlist.
- Communicate intake procedures to clients and gather required information.
- Conduct insurance eligibility checks and communicate estimated insurance coverage and payment requirements to clients prior to arrival.
- Provide both check in and check out functions, including cash collections
- Help maintain EHRs and physical filing systems
- Maintain up-to-date records of provider credentialing and insurance panel procedure updates
- Assist in the execution of fundraising efforts.
- Schedule meetings, create and distribute agendas.
Schedule: 15 Hours per Week; Monday through Thursday, 1:15 pm to 5:00 pm
Requirements:
- High School Diploma or equivalency (GED)
- 1+ year(s) of customer service; experience in a medical office setting preferred
- Team player with the ability to adapt to a fast-paced and changing environment
- Exceptional Multi-tasker
- Strong listening and communication skills as well as the ability to maintain professionalism under pressure
- Great organizational skills, accuracy, and attention to detail
- Data entry skills
- General math and calculations
- Experience with Electronic Health Records a plus
Please email cover letter and resume by January 22, 2021 to:
HumanResources@ahmyouth.org
AHM is an Equal Opportunity Employer.
AHM Youth & Family Services, Inc. is seeking a part-time licensed outpatient clinical therapist with experience in the counseling of children, teens, young adults, and their families. The therapist will provide counseling services at the AHM office and via telehealth/virtual sessions. Hours are flexible, and may include 2-3 afternoons per week during regular office hours: Monday through Thursday (late afternoon through 8:00 pm).
Responsibilities:
- Conduct intakes and assessments.
- Provide counseling therapy.
- Create treatment plans.
- Work with outside agencies to provide resources and referrals as necessary.
- Utilize CPT and DSM medical coding.
- Participate in regularly scheduled individual and group supervision.
- Work with the State of Connecticut DCF and court systems.
- Collaborate with AHM’s clinical billing support staff.
- Work with the Clinical Supervisor regarding pre-approval of Husky claims.
- Maintain updated and accurate case notes and files.
- Submit reports and statistics as required by AHM.
Requirements:
- Must possess and maintain a current license (LCSW, LMFT or LPC) from the State of Connecticut.
- Position requires a Master’s Degree in Clinical Social Work, Marriage and Family Therapy, or Professional Counseling.
- A minimum of 2 to 3 years of experience in master’s level counseling is required.
- The preferred candidate will be individually contracted through private and state insurance panels.
- Computer proficiency in Microsoft Word, Excel and Outlook is required.
Please e-mail cover letter and resume to:
HumanResources@ahmyouth.org
AHM is an Equal Opportunity Employer.
